Systems and processes optimized for you and your business

Where businesses and people BOTH thrive

You know that things should be simpler, but you just don’t know where to start.

In many ways, there has never been a better time to be a small business owner.

There is a dizzying array of off-the-shelf solutions to help us do all the things. We have computers that we can carry around in our pockets. The internet allows us to work from virtually anywhere.

But all of that is part of the problem, isn’t it?

  • Too many standalone solutions that don’t talk to one another
  • No separation of work from personal life (whatever that looks like for you)
  • The dominant business mindset that we can and should be working at all times, from everywhere

You are craving streamlined processes so you can go back to doing what you love.

I can help.

Systems and processes are my specialty

Jen Santos

Hi, I’m Jen Santos. I’m a career coach and consultant, with more than 25 years experience helping companies of all sizes solve their most complex systems issues. It’s the thing that I can easily get lost in doing, and lights me up when I come up with a solution that just works.

My love of systems extends to the human system and how to optimize it to work its best. I’ve been a human performance coach, focused on helping business professionals move and feel their best in a desk-bound environment.

My goal is to help both you and your business work your best. Together.

“Your problem solving skills are unparalleled.”

more about Jen

The SAMBA Method: a 5-part system for you and your business

Inspired by the streets of Brazil, honed through decades of U.S. business experience

The SAMBA Method provides small business owners the workflows, systems, and processes that make businesses hum and provides them the work-to-live habits embodied in the residents of Salvador, Brazil.

SYSTEMS

Finely-tuned systems — the backbone of a successful business — get you back to doing what you love.

ASSESSMENTS

Thorough assessments provide a clear picture of where you and your business are at and help inform your goals.

MASTERY

Work alignment to team member strengths improves business results and increases flow, happiness, and productivity.

BALANCE

Work-life balance techniques based upon the latest neuroscience to find  the natural flow for you AND your business.

ACTION

Concrete action plans and defined processes — specific to your organization and team members — bring your systems to life.

“Your leadership, your thoughtfulness, your synthesizing of business, tools, right experience is awesome!!!”

Why is it called “The SAMBA Method”?

I’m glad you asked!

We associate a meaning to names, so what we call things matters. There are three things that drew me to this name:

  1. One of the first things I learned about samba when arriving in Brazil is that the samba rhythm is meant to evoke a heartbeat. An optimized business should run just as smoothly as a heartbeat.
  2. I also quickly discovered there are countless types of samba, created through the years and in different parts of the country. And just like there are countless styles of samba, there are countless ways to run a business that all work.
  3. Samba is virtually synonymous with Brazil, and its famed happiness and love for life. The name is an ever-present reminder that there is more to life than our work. Even when we love what we do.

Let's explore how we can partner together

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Put my 25+ years of systems and process experience to streamline your business systems.

I've worked with organizations ranging from technology household names to four-person startups making their marketing, IT, and business operations processes hum along.

Book a no-obligation call